The Local Government Ombudsman Discussion Forum

Share your experiences concerning the Local Government Ombudsman


The Local Government Ombudsman investigates complaints of injustice arising from maladministration by local authorities and certain other bodies. They investigate complaints about most Council matters including housing, planning, education, social services, consumer protection, drainage and council tax. The LGO's can investigate complaints about something the Council has done. But they cannot question what a Council has done simply because someone does not agree with it. They are widely regarded as a bad joke.

There are three local government ombudsmen for England (based in London, Coventry & York) and one for Wales.

Local Government Ombudsman in England
Telephone: 0845 602 1983

Local Government Ombudsman in Wales
Telephone: 01656 641 150

Local Government Ombudsman in Scotland
Telephone: 0800 377 7330

Other Links

Crazy Council
Pointing out the management failings in North East Lincolnshire Council

Local Government Ombudsman Watch
Campaigning for the abolition of the LGO and its replacement with a truly independent local government complaints tribunal

SPSO Scottish Public Services Ombudsman Watch
Campaigning for a more accountable & effective Scottish Public Services Ombudsman

The Local Government Ombudsman (LGO) in reality

  visitors since 1st December 2011